Privacy Policy

Last updated: January 1, 2026

1. Introduction

GloboRace ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, phone number, password
Profile Information: Date of birth, gender, nationality, emergency contacts
Identity Documents: ID type and number (for event verification)
Medical Information: Blood type, medical conditions, allergies (optional, for safety)
Payment Information: Credit card details (processed securely by payment providers)

2.2 Information Collected Automatically

Device Information: IP address, browser type, operating system
Usage Data: Pages visited, features used, time spent on platform
Location Data: General location based on IP address
Cookies: Session and preference cookies

3. How We Use Your Information

We use your information to:

Process event registrations and payments
Generate tickets and participant credentials
Send event confirmations, updates, and reminders
Enable communication between participants and event organizers
Improve our services and user experience
Comply with legal obligations
Prevent fraud and ensure platform security

4. Information Sharing

We may share your information with:

4.1 Event Organizers

Registration details necessary for event management
Emergency contact information for safety purposes
Timing and results data (for competitive events)

4.2 Service Providers

Payment processors (for secure transactions)
Email service providers (for communications)
Cloud hosting providers (for data storage)

4.3 Legal Requirements

When required by law or legal process
To protect our rights, privacy, safety, or property
In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate security measures including:

Encryption of sensitive data in transit and at rest
Regular security assessments and audits
Access controls and authentication mechanisms
Employee training on data protection

6. Data Retention

We retain your information for:

As long as your account is active
As necessary to provide services
As required by legal obligations
For legitimate business purposes

You may request deletion of your account and personal data at any time.

7. Your Rights

You have the right to:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate data
Deletion: Request deletion of your personal data
Portability: Receive your data in a portable format
Opt-out: Unsubscribe from marketing communications
Restrict: Limit how we process your data

To exercise these rights, contact us at [email protected].

8. Cookies and Tracking

We use cookies for:

Essential platform functionality
Remembering your preferences
Analytics and performance monitoring
Security purposes

You can manage cookie preferences in your browser settings.

9. Children's Privacy

GloboRace is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification.

12. Contact Us

For privacy-related inquiries:

Email: [email protected]
Data Protection Officer: [email protected]